Information Sources and Services
Study Cycle: 1
Lectures: 30
Seminars: 15
Tutorials: 0
ECTS credit: 5
Lecturer(s): doc. dr. Pauman Budanović Mihela, prof. dr. Vilar Polona
• Types of information sources
o Direct, indirect
o Primary, secondary, tertiary
o Conventional, nonconventional
• Reference sources, reference collection
o Types and content of reference sources: dictionaries, encyclopedias, almanacs, biographical sources, bibliographic sources, geographical sources, government sources, ...
• Evaluation and selection of information and reference sources
• Information services
o Organisation and mission of information services
o Reference process
o Reference interview
o Ethics in reference work
o Information and reference services in different types of libraries
o Influence of information and communication technologies on information and reference services
• Users
o Types of users, their characteristics
o Work with users, user education, teaching information literacy
• Evaluation of information and reference services